Online Trading

FAQ

WHEN CAN I TRADE STOCKS?


Stock Trading is available during the relevant exchange hours.

WHAT MARKETS ARE AVAILABLE?


HMS Markets offers Stocks trading on 20 different exchanges.

WHAT ARE THE HELP-DESK HOURS?


The Help-Desk is open on Luxembourg Business week days from 08.00 CET until 18.00 CET. You can E-mail your questions to Helpdesk@hms.lu or call (+352) 45 11 1 911

WHERE IS MY ACCOUNT HELD?


Client accounts are held with a European Bank

HOW MUCH MONEY IS REQUIRED TO OPEN AN ACCOUNT?


Our minimum opening account size for HMS Trader 2 Platform is EUR 1,000 (For Trading Forex / Futures / CFDs & Stocks) Clients may only open a cash account for Stock trading trading, margin trading is not available.

WHAT IS THE ROLE OF HMS LUX?


We are your broker and are committed to provide order execution software and quality back up services.

DOES HMS LUX CO-OPERATE WITH THIRD PARTY PROVIDERS?


Yes, in order to provide the best services for our clients, we use other professionals of the financial markets for order routing, clearing, settlement etc

WHAT SHOULD I DO IF I CAN NOT GET OUT OF A POSITION?


You can use the online Chat/Helpdesk Function during the Help-desk hours to chat to a member of our hepdesk staff

Otherwise you can call a member of our helpdesk staff on +352 45 111 911

HOW DO I GET STOCK QUOTES?


To trade CFD Exchange DMA or stocks on live (un-delayed) prices, a subscriber agreement must be established with each relevant exchange. Please refer to Direct Market Access Exchange Agreements

HOW DO I PLACE ORDERS?


Stock orders can be placed directly in HMS Trader 2.

WHAT ARE MARKET ORDERS?


Market orders are orders to buy or sell a stock as soon as possible at the price obtainable on the market, when the stock market is open.

WHAT ARE LIMIT ORDERS?


Limit orders are orders to buy or sell when the market price breaches a specified level. They can be used to open and close positions. For example, a limit order can be used to close an open long position by selling the instrument when the price breaches a specified price level.

DO I HAVE TO PAY ANY STAMP DUTY OR ANY OTHER FEES?


The Following Taxation and stamp duties apply

S.E.C Fees

SEC fee's are calculated on the principle amount on SELL trades only This is calculated as :amount of shares multiplied by the price equals the principal, the principle multiplied by the SEC fee of USD 0.000039 = S.E.C charge.

Taxation on UK stocks

For UK stocks, a PTM levy and Stamp Duty may be applicable:

A PTM (Panel for Takeovers and Mergers) Levy of GBP 1 applied to buy and sell transactions where the Gross Value of the trade exceeds GBP 10,000. A Stamp Duty is applied on all BUY transactions at the following rate: 0.5 % x (Gross Value + Commission)

Taxation on Swiss stocks

For Swiss stocks, a Stamp Tax of 0.085% is payable on the gross value of the trade.

Withholding Tax on share dividends

Share dividends are subject to withholding of tax and hence are credited net to clients' accounts, based on the country where the individual share is traded.

US RESIDENTS


Please note that HMS Markets does not accept US Citizens or Residents for the time being.