Online Trading

FAQ

WILL THE HMS TRADER 2 RUN ON MY COMPUTER?

To run the HMS Trader 2 you need:
  • A PC running Windows (see next question)
  • An Internet connection
  • Internet Explorer 5.5 or later
  • A 1024 x 768 or higher screen resolution

WILL THE HMS TRADER 2 WORK ON MY VERSION OF WINDOWS?

The HMS Trader 2 will work on all of the following:
  • Windows XP
  • Windows 7
  • WIndows 8
  • Windows 2003 Server
  • Windows 2008 Server
The Microsoft .Net ("dot-net") version 1.1 framework must be installed on your computer in order to operate HMS Trader 2.

WILL THE HMS TRADER 2 RUN ON INTERNATIONAL VERSIONS OF WINDOWS?

The HMS Trader 2 will work on many international Windows Operating system versions including:
  • French
  • German
  • Bulgarian
  • Arabic
  • Italian
  • Russian

WILL THE HMS TRADER 2 WORK IF IT IS LOCATED BEHIND A FIREWALL?

The HMS Trader 2 is designed to operate securely through a firewall.

The HMS Trader 2 attempts to automatically detect the correct communications settings from Internet Explorer. If you are having problems and are situated behind a firewall or proxy server, check with your system administrator that the relevant ports are open as follows:
  • A HTTP port (port 80 or 8080) must be open. This port is used for program downloads and for web pages in HMS Trader 2.
  • Port 1001 must be opened for access to the simulation server: mitssimul.iitech.dk (IP address 193.178.175.38), live server: mitslive.iitech.dk (IP address 193.178.175.48). This port is used for encrypted communication with the trading server.

CAN I CHANGE THE LAYOUT OF HMS TRADER 2?

The HMS Trader 2 layout can be completely customised enabling you to:
  • Add, name, edit or delete Views (with their access tabs) from the View menu
  • Add modules to a view from the Trading menu
  • Save changes to the workspaces from the File menu. You will also be asked if you want to save any changes when you exit the HMS Trader 2
HMS Trader 2 also features a docking system that allows you to glue modules to fixed places within a View. Modules can be displayed in a variety of different formats, including tabbed documents and free-floating panels that allow you to place modules outside of the workspace (ideal if you are working with more than one screen).

HOW DO I KNOW IF I HAVE THE LATEST VERSION OF THE HMS TRADER 2?

You will always have the latest version of the HMS Trader 2.

Whenever you start the HMS Trader 2, it automatically checks for updates and notifies you when an update is available. You can then choose to update immediately or wait for a more convenient time.

CAN THE HMS TRADER 2 SHOW MY ACCOUNT SUMMARY?

You will always have access to your latest trading and trade related information:
  • Your trading account and status
  • All trading positions including up-to-date profits/losses on each position
  • Trade activities (in a Trade Log)
  • All communications sent from the trading platform, e.g. charts, trade confirmations etc. (in an Activity Log)
  • Comprehensive log of booked and executed trades

ARE COMMUNICATIONS BETWEEN THE HMS TRADER 2 AND CLIENTS SECURE?

All communications between the HMS Trader 2 and the client are well encrypted using the Microsoft CrytoAPI and uses the Microsoft Base (or Enhanced) Cryptographic Provider. The encryption algorithms used are the RSA public key exchange algorithm and the RC4 stream encryption algorithm with a session key length of 40 or 128 bits.

The HMS Trader 2 uses private/public key pairs to authenticate users and these key pairs are randomly generated from the HMS Trader 2. The public key is automatically kept at HMS Trader for storage and the private key is stored on the client's machine. The private key can be either 512 or 1024 bits long and for all practical purposes, is impossible to break.

With proper local administration of their User ID and Password, clients can be fully confident that they are well protected against misuse of their accounts from the Internet.

HOW "LIVE" ARE THE PRICES IN THE HMS TRADER 2?

FX and CFDs prices are streamed to the platform directly through our liquidity providers.

HMS Trader 2 supports direct Forex trading on major currencies up to USD 20,000,000 directly from the our price feed; thus making dealing quicker, more convenient and efficient. Our prices are highly competitive and we maintain a low fixed spread between the bid and ask prices, except in extreme market conditions. This tight spread is further proof of the quality and immediacy of the price data we provide.

Live prices on Futures are streamed to the platform from the exchanges via a data vendor. In order to view live prices, clients must sign an agreement with the particular exchange on which the instrument is traded (where applicable).

CAN I USE THE LIVE HMS TRADER 2 FROM MULTIPLE PCS USING THE SAME LOGIN (USER ID AND PASSWORD)?

The HMS Trader 2 can be used on several different PCs using the same User ID and password (but not at the same time).

For example, to trade on your laptop as well as your desktop simply copy your security key from your original PC (where the key was created) to the other PCs.
  • Insert a blank disk into the PC where the original HMS Trader 2 is installed.
  • Log on to the HMS Trader 2.
  • Select Tools > Options > Key Management > Backup Key.
  • Enter a password when prompted (any code with a minimum of 4 characters) to protect your key. This pin code must be entered correctly before the backup key can be reloaded.
To install your HMS Trader 2 account on another PC:
  • Download and install HMS Trader 2.
  • Log on using your assigned User ID and the Password you selected during registration.
  • When you first log onto the live HMS Trader 2, a dialogue will be displayed instructing you to generate a key. Click OK
  • The Key Management dialogue will open, allowing you to set up the security key for your trading system.
  • Click Load backup key
  • Enter the location (drive and folder) where the backup copy of your security key is located. To do this, click Browse and select a drive and folder accessible from your PC.
  • Enter the password you used to protect your key and click Next
  • A dialogue will be displayed to inform you that the key was successfully copied to this computer. Click OK to acknowledge this dialogue.